We know you may have questions about how this change impacts our ambassador program. We want to assure you that Forum is excited for the potential that our program has and is eager to help our team invest resources to grow the program to its fullest potential.
Join Jessica on the EVER Specialist Facebook page on July 2nd at 10am PST for a live Q&A, answering all things related to the EVER changes!
FAQS:
Am I still able to be an Ambassador for both Stella & Dot and EVER Skincare?
Yes! Your Ambassador codes and links for both brands will continue to work.
Are there changes to the Ambassador program for EVER?
Yes, find full EVER program details here.
- New, lower order thresholds are in place to earn and maintain your ambassador tier as this program is now based on EVER sales alone.
- Paypal payment option will remain the same but if you choose to get paid in product credit, you will only be able to select credit for EVER.
- Lifetime bonuses earned by referring ambassadors based on the sales of the ambassadors they refer will be based on EVER sales going forward. Current lifetime bonus sales will migrate over to EVER.
How does this impact Loyalty Point Redemption?
- Prior to July 1st, you could redeem loyalty points earned by shopping with either Stella & Dot or EVER on a purchase at either Stella & Dot or EVER.
- As of July 1st, all loyalty points earned on Stella & Dot can only be redeemed on Stella & Dot and all points earned on EVER will only be redeemed on EVER.
- If you have a point balance as of July 1st those points will be split based on spending history with each brand.
Are there changes to the Ambassador program for Stella & Dot?
Yes!
- New, lower-order requirements are in place to help you earn and maintain your Ambassador tier as this program is now based on Stella & Dot sales alone.
- Paypal payment option will remain the same but if you choose to get paid in product credit, you will only be able to select credit for Stella & Dot.
- Lifetime bonuses earned on referred ambassador can only be earned based on the sales of one brand going forward. By default, the bonus will continue based on the sales of EVER unless you contact ambassador relations by the end of July and request your bonus potential be transferred to Stella & Dot.
- Read more details here.
Will this change further impact Stella & Dot?
The Stella & Dot website and customer service will continue to operate as usual.
The operations team shared by Stella & Dot and EVER will be joining Forum brands and focusing exclusively on EVER Skincare.
Stella & Dot is currently hiring to fuel a revitalization of Stella & Dot as a stand-alone brand.
You can now expect a once-a-month launch of new items. The assortment will begin to expand for Fall / Holiday of this year.
Tune into a special Facebook Live on July 1st at 5 pm PST to hear exciting updates about Stella & Dot directly from founder Jessica Herrin.
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Learn about our team growth plans
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Sneak peek some new products in development and learn about our design plans
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Learn about a new Creator Community program with Curated Storefronts
We are here to support you during this transition and if you have any further questions, please email us at ambassadorrelations@stelladot.com